Northern Drinks Ltd Terms and Conditions

Welcome to the Northern Drinks Ltd website. By accessing or using this website, you agree to be bound by these Terms and Conditions, which govern your use of the site and the purchase of any products or services from us. If you do not agree with any part of these Terms and Conditions, you must not use our website.

1. General Terms

These Terms and Conditions apply to all users of the Northern Drinks Ltd website, including but not limited to visitors, vendors, customers, merchants, and contributors of content. By accessing this site, you confirm that you are at least the age of majority in your country of residence and that you have the legal capacity to enter into a binding contract.

2. Product Information and Availability

Northern Drinks Ltd strives to provide accurate and up-to-date information regarding the products we sell. However, we do not warrant that product descriptions, photographs, prices, or other content on this site are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

2.1. Product Availability
All products displayed on our website are subject to availability. We reserve the right to limit the quantities of any products that we offer. In the event that a product is not available after you have placed an order, we will notify you as soon as possible and provide an option for a refund or alternative product.

2.2. Pricing and Payment
Prices for our products are subject to change without notice. We make every effort to ensure that the pricing information on our website is accurate; however, errors may occur. In the event that we discover an error in the pricing of any products you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. We accept payments through the methods indicated on our website. All payments must be received in full before goods are dispatched.

3. Orders and Acceptance

3.1. Order Placement
When you place an order on our website, you will receive an acknowledgment email confirming receipt of your order. This email is only an acknowledgment and does not constitute acceptance of your order. A contract between us will not be formed until we send you a confirmation email that the goods you ordered have been dispatched.

3.2. Order Cancellation
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or any other reason. If we cancel your order after payment has been made, we will refund you the full amount.

3.3. Order Modifications
Once an order has been placed, you may request modifications or cancellations by contacting our customer service team. However, we cannot guarantee that we will be able to accommodate your request, particularly if the order has already been processed or dispatched.

4. Delivery

4.1. Delivery Times
Northern Drinks Ltd will make every effort to deliver your products within the estimated delivery times stated at the time of your order. However, these delivery times are estimates only, and we do not guarantee delivery on any particular date.

4.2. Delivery Charges
Delivery charges will be calculated based on your order and delivery location. Any applicable charges will be added to your total at checkout.

4.3. Risk and Ownership
Risk of loss or damage to the products passes to you on the date when the products are delivered to your specified delivery address. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges.

5. Returns and Refunds

5.1. Return Policy
If you are not completely satisfied with your purchase, you may return the products to us in their original condition within 14 days of receipt for a full refund or exchange. Please contact our customer service team to initiate a return.

5.2. Refund Process
Refunds will be processed within 14 days of our receipt of the returned products. Refunds will be issued to the original payment method. Please note that delivery charges are non-refundable unless the product is faulty or the return is due to an error on our part.

5.3. Faulty or Incorrect Goods
If you receive faulty or incorrect goods, please contact us as soon as possible with details of the issue. We will arrange for the faulty or incorrect goods to be returned to us and will provide a replacement or a full refund, including any applicable delivery charges.

6. Intellectual Property Rights

All content on the Northern Drinks Ltd website, including text, graphics, logos, images, and software, is the property of Northern Drinks Ltd or its content suppliers and is protected by copyright, trademark, and other intellectual property rights. You may use this content only for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content, is strictly prohibited without the prior written permission of Northern Drinks Ltd.

7. Limitation of Liability

Northern Drinks Ltd shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the website or the products purchased through the website.

7.1. Product Liability
Our liability for any defective products is limited to the replacement of the product or a refund of the purchase price. This does not affect your statutory rights as a consumer.

7.2. Website Use
Northern Drinks Ltd makes no warranty that the website will be available, uninterrupted, secure, or error-free, or that the website is free from viruses or other harmful components. You agree that your use of the website is at your sole risk.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms and Conditions

Northern Drinks Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these Terms and Conditions regularly to ensure that you are aware of any updates.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: [email protected]
• Phone: +44 (0) 843 1229 620
• Address: 48 2nd Floor, West George Street, Scotland, G2 1BP